We are thrilled to share the success story of our client, Virtual Viewing—an award-winning software development company specialising in AI-enabled applications for the commercial real estate sector. With nearly 30 years of experience and clients such as Landsec, Savills, JLL, and British Land, Virtual Viewing has built a reputation for delivering quality and innovative solutions. As they continue to lead the industry, cybersecurity has become a critical priority to protect sensitive data and maintain their competitive edge.
Why Cyber Essentials Plus?
With offices spanning three continents, Virtual Viewing understood the importance of protecting sensitive client data and maintaining the highest security standards across its global operations. To achieve this, they partnered with LB Tech Solutions to attain Cyber Essentials Plus certification, a rigorous government-backed standard that enhances cybersecurity measures and mitigates threats.
The Journey to Cyber Essentials Plus Certification
Working closely with Virtual Viewing, LB Tech Solutions provided full support through every step of the certification process. Our approach was tailored, multi-faceted, and designed to meet the specific needs of Virtual Viewing’s global and diverse workforce.
Assessment
We conducted a thorough audit of Virtual Viewing’s existing IT infrastructure, reviewing their hardware, software, network configurations, and security protocols. This comprehensive evaluation allowed us to identify areas for improvement and create a customised roadmap for achieving Cyber Essentials Plus standards.
Implementation
Following the assessment, we implemented a series of robust security measures. These included advanced firewall configurations, secure device settings, and strict access controls across all devices. Additionally, malware protection and Endpoint detection and response software was deployed to ensure comprehensive coverage against cyber threats and unauthorised access.
Training
Recognising that security is a shared responsibility, we provided Virtual Viewing’s team with targeted cybersecurity training. This covered essential best practices, such as spotting phishing attempts, creating strong passwords, and keeping software up to date. By building a strong culture of security awareness, we ensured that every employee was equipped to contribute to the company’s cybersecurity efforts.
Documentation
LB Tech Solutions guided Virtual Viewing through the documentation process required for Cyber Essentials Plus. From security protocols to compliance records, we ensured that all evidence was meticulously compiled, allowing for a seamless certification submission.
Independent Testing
The final step involved collaborating with an independent assessor to conduct both internal and external vulnerability scans. These tests confirmed that Virtual Viewing’s Systems, Applications, and Configurations met the rigorous standards required for Cyber Essentials Plus certification.
The Benefits of Cyber Essentials Plus for Virtual Viewing
Achieving Cyber Essentials Plus certification offers numerous advantages for Virtual Viewing:
- Enhanced Security: Strengthened protection against cyber threats, safeguarding both business and client data.
- Increased Client Trust: Assurance for clients that Virtual Viewing adheres to recognised cybersecurity standards.
- Competitive Edge: A differentiator in the marketplace, demonstrating their commitment to cybersecurity.
- Compliance: Ensured compliance with industry regulations, minimising the risk of legal or financial penalties.
- Operational Efficiency: Streamlined IT processes, reducing the risk of downtime and enhancing project delivery.
- Reinforced Reputation: Strengthened status as a forward-thinking company prioritising both physical and digital security.
- New Opportunities: Positioned to win contracts, including government and independent contracts, that require Cyber Essentials Plus certification.
Overcoming Unique Challenges to Achieve Success
Virtual Viewing’s journey to Cyber Essentials Plus certification was not without its challenges. Operating across multiple continents with a mix of international employees and independent contractors, they faced unique hurdles in ensuring uniform security standards across a dispersed workforce. Rather than viewing these challenges as roadblocks, Virtual Viewing saw them as opportunities for growth and innovation.
Tailoring Security for a Global Workforce
With employees and contractors working across different time zones, regions, and regulatory environments, Virtual Viewing needed a customised approach to cybersecurity. LB Tech Solutions tailored security solutions to ensure compatibility across various devices and locations, deploying secure device configurations and ensuring consistent malware protection for all team members, regardless of location.
Bringing Contractors into the Security Fold
A key aspect of Virtual Viewing’s success was ensuring that independent contractors adhered to the same stringent security protocols as full-time employees. LB Tech Solutions implemented strict access controls and vulnerability assessments across all devices, ensuring compliance with Cyber Essentials Plus requirements for every team member, whether they worked from company offices or remotely.
Cultural and Technological Adaptability
Virtual Viewing’s commitment to overcoming geographical and cultural challenges was vital to achieving certification. By promoting a unified cybersecurity framework and respecting local differences, they maintained high security standards across their diverse workforce. This adaptability ensured that employees across all regions embraced the security protocols while remaining aligned with the company’s broader goals.
A Word of Thanks
We extend our deepest thanks to Stewart Bailey (CEO) and Nour Ragab (Head of Production), whose leadership and dedication were key to this successful outcome. Their commitment to cybersecurity and collaboration made the certification process seamless, and their efforts have helped secure Virtual Viewing’s future.
At LB Tech Solutions, we are proud to have played a role in Virtual Viewing’s cybersecurity journey. Their achievement highlights their dedication to innovation, security, and growth. We look forward
